Send Message
fmSendMessages
Send Message feature allows you to send notifications related to the customers’ orders, for example, send order confirmation with a packing slip and other kinds of messages.
To send messages to the Amazon customers from the Amazon Integration follow these steps:
1. Define E-Mail Settings in Store Manager Preferences window
In Store Manager, open Preferences and click E-Mail Settings. Follow the following articles to define e-mail settings in:
2. Add your email address to the Messaging Permissions list in your Amazon Seller Central account
Log in to your Amazon seller account and click Messages > Messaging Permissions:
Add an email address from which messages will be sent (the one that you specified in Store Manager). Click [Save]:
3. Create a template and send a message to a client
Press [Send Message] to create a new message:
Existing templates will be available in the drop-down list. To create a new template, press [Manage Templates]:
In the open window press [+ New Template]:
Give a name to the template, specify a subject, write body text, and select an attachment from the drop-down list. Then press [Close]:
Note: by default, you can select a packing slip as an attachment. Read below, how to create a new attachment layout.
You will be redirected back to the window to send a message. Here select a newly created template from the drop-down list. You can edit the subject, body text and attachment if needed. When you are done, press [Send]:
After the message was sent, a counter will appear next to the order ID:
3.1 How to create a new layout that will be used to generate message attachments
New attachment layouts are created in the Order Management section. To create a new layout , click the [Settings] icon and select [New layout]:
Name a new layout and press [OK] to save it:
Edit the layout in the Fastreport tool and save it.
If you have faced some difficulties or need any help when sending a message from the Amazon Integration, please contact us at contact@emagicone.com and we will gladly provide you with necessary information and assistance.